Contact Us

1. Introduction

Quietovae provides a dedicated customer support service to ensure clear, direct, and reliable communication with customers.

Our aim is to offer timely and practical assistance at every stage of the shopping experience, supporting transparency, confidence, and peace of mind.

All enquiries are handled with appropriate care and confidentiality, in accordance with applicable regulations and user rights.

2. Customer Support Services

Customer support is available to assist users throughout the purchasing process by providing accurate information and effective solutions.

Customers may contact Quietovae for assistance with:

Product details, materials, and general usage guidance
Availability enquiries and product specifications
Order status, shipping, and delivery-related questions
Returns, refunds, and after-sales support
Reporting delivery delays or other order-related issues

Each enquiry is reviewed individually, and we aim to respond as promptly as possible with professional and attentive support.

3. Contact Methods

Customer support can be reached through the following official channel:

This channel is available for general enquiries, information requests, and after-sales assistance.
Email enquiries are handled in the order they are received to ensure fair and timely responses.

4. Service Hours and Response Time

Customer support is available during the following hours:

Monday to Friday, 9:00 am – 5:00 pm (AEST)

Enquiries submitted outside business hours will be reviewed on the next business day.
Priority may be given to enquiries relating to active orders or deliveries.

5. Contact Details and Service Area

For all enquiries or assistance, please contact:

Email: servicecenter@quietovae.com
Phone: +65 (869) 51760
Address: 41 EWE BOON ROAD #07-41, SINGAPORE 259335, SINGAPORE
Delivery Area: Australia

Quietovae is committed to providing responsive, professional, and customer-focused support for customers throughout Australia.

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