Environmental Policy
1. Introduction and Scope of Application
This Environmental Policy outlines the general approach to environmental responsibility in relation to operational activities and the products made available through quietovae.com.
The policy recognises the importance of responsible environmental practices and aims to support considered decision-making that reduces unnecessary environmental impact where reasonably achievable.
This policy applies to operational areas including product selection, packaging, logistics coordination, and customer support activities.
2. Product Selection and Materials
Furniture products are selected with an emphasis on long-term use, durability, and practical suitability for everyday living.
By offering products intended for extended use, the aim is to reduce the need for frequent replacement and support more responsible consumption patterns.
Where practicable, material choices are assessed with durability and intended use conditions in mind.
This policy does not state that all products are environmentally neutral or made exclusively from sustainable materials. Product selection is based on realistic use scenarios and practical considerations.
3. Packaging and Waste Reduction
Efforts are made to minimise unnecessary packaging while ensuring products are adequately protected during transportation.
Packaging materials are selected with a focus on safety, efficiency, and waste reduction.
Where feasible, recyclable or reusable packaging materials may be used to help reduce environmental impact.
Customers are encouraged to recycle packaging materials or dispose of them responsibly in accordance with local waste management guidelines.
4. Logistics and Transportation
Deliveries are arranged through authorised logistics partners to support efficient transportation within Australia.
While transportation inevitably has an environmental impact, reasonable steps are taken to reduce avoidable delays, unnecessary reshipments, and excess handling through accurate order processing and logistical planning.
At this time, no carbon offset programs are offered. Practical improvements to logistics efficiency may continue to be assessed where appropriate.
5. Internal Practices and Continuous Improvement
Responsible operational practices are encouraged within administrative and support activities, including mindful use of resources and digital communication where suitable.
Environmental considerations are reviewed periodically as part of ongoing operational assessment, with a focus on incremental improvements rather than broad or unverified claims.
6. Customer Awareness and Responsibility
Clear product information and guidance are provided to support informed purchasing decisions.
Proper use and maintenance of furniture can extend product lifespan and help reduce waste over time.
Customers are encouraged to consider durability, suitability, and long-term use when selecting products.
7. Contact Information
For questions regarding this Environmental Policy or related enquiries, please contact:
Email: servicecenter@quietovae.com
Phone: +65 (869) 51760
Address: 41 EWE BOON ROAD #07-41, SINGAPORE 259335, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 5:00 pm (AEST)
Delivery Area: Australia
Quietovae maintains a responsible and transparent approach to environmental considerations, aligned with realistic operational practices and Australian retail standards.